Have you subscribed to our Captive Portal service? Click here to see our Hotspot FAQ page.
How does myWIFIzone work?
Does myWIFIzone work
with Vista?
What's the difference between "MAC Filtering" and "Blocking"?
How does myWIFIzone know who is authorized and who isn't?
Do I need to reconfigure my network?
Will myWIFIzone work with WEP (Wired Equivalent Privacy)
How can myWIFIzone.com survive by distributing free software?
Do you install any
"hidden" programs along with myWIFIzone software?
Oh yeah? Why does myWIFIzone software access the internet when it starts up?
I am trying to set up a PC on my network and I keep getting an error.
I am testing myWIFIzone but it is not blocking my "intruder" PC. What is the problem?
How does myWIFIzone work?
Monitoring your network at the packet level, myWIFIzone
intercepts web requests from unauthorized computers accessing your wireless network and redirects them to myWIFIzone.com's visitor page.
Return to Top
What's the difference between "MAC Filtering" and "Blocking"?MAC Filtering is a process where your router or gateway refuses to pass data if the MAC address of the originating PC is not permitted. You don't know the intrusion occurred until you look at the log files long after the event. In contrast,
myWIFIzone alerts you in real time, right at your desktop and uses one of a hacker's own techniques (session hijacking) to redirect his browser to a web page (captive portal) informing him that he has been blocked.
Return to Top
How does myWIFIzone know who is authorized and who isn't?
myWIFIzone looks in a "whitelist" which you create and edit as required. Select any one of four authentication methods - IP, MAC, Both or
None. You can add a computer to the whitelist with just one click! Return to Top
Do I need to reconfigure my network?Not usually. There is typically no need to configure your network or firewall. You can install it on any PC connected to the wireless network
running Microsoft Windows 2000, XP or Vista.
Return to Top
Will myWIFIzone work with WEP (Wired Equivalent Privacy)
Yes - myWIFIzone now supports wireless networks running WEP. In fact, if someone hacks your WEP key, they will still be blocked by myWIFIzone.
Return to Top
How can myWIFIzone.com survive by distributing free software?Our core business is providing great hotspot support software. When you decide to start selling internet access on your WIFI network, by using our popular Internet Access Blocker, you already have installed everything you need to get started! You can charge customers directly at your location, or have us collect credit card payments on your behalf. All this at affordable costs so your hotspot will be a success!
Return to Top
Do you install any
"hidden" programs along with myWIFIzone software?
No - We do not install spyware or malware on your
computer.
Return to Top
Oh yeah? Well why does myWIFIzone software need to access the internet when it starts up?
myWIFIzone connects to our System Server when it starts to see if this site is a hotspot or not. It also checks if there are any upgrade notifications to display. After start up, no further communication takes place (unless this IS a hotspot).
Return to Top
I am trying to set up a PC on my network and I keep getting an error when I configure it with a fixed IP address.
Please turn myWIFIzone OFF while you are doing this. myWIFIzone thinks you are a hacker trying to bypass blocking so will not permit you to set up a fixed IP address. Alternatively, it will permit you to set up "get an IP automatically" through DHCP. You will need to add the new PC to the whitelist so it will not get blocked.
Return to Top
I am testing myWIFIzone but it is not blocking my "intruder" PC. What is the problem?
This could be due to several reasons:
1. The first thing to do is reboot your "intruder" PC. Remember, this is what an intruder will do when he/she tries to surf the web from your WIFI network.
2. myWIFIzone may be set to monitor the wrong network. When installed, myWIFIzone guesses which network adaptor is connected to your wireless network, but sometimes it guesses wrong. You can change this setting from the System page where it says "Network Interface"
3. The web site(s) are cached on your "intruder" PC. To save time, your browser stores recently visited pages on your local machine and may be retreiving this local data instead of getting it from the internet. Clicking the Refresh button (or even better, clicking refresh while holding down the "Ctrl" button on your keyboard) should force it to try to get the page from the internet.
4. The myWIFIzone computer must be fast enough to intercept the intruder's website request before the remote site responds. If the myWIFIzone computer is slow or busy with other applications, or has a slower wireless card (for example it has a 802.11b card instead of a 802.11g card) it might not respond fast enough.
Return to Top
Does myWIFIzone work with
Vista?
Yes, but there are some things you need to do during the installation
process. Click here to see instructions for installing and running myWIFIzone on Microsoft
Vista.
Return to Top
|